Expert and User Insights by Hosting.international Customers
Our company International Hosting Solutions LLP provides worldwide hosting solutions, KVM based SSD VPS in private cloud on top hardware with guaranteed resources. Dual redundancy of all hardware. 24/7 support in several languages. Unlimited bandwidth. Several locations: Czech Republic, Singapore, Ukraine. Unlimited amount of ipv4 IPs, own AS and network infrastructure. 11 yea...
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Ordered a new server from them and asked the technical support to modify it for me. No response to that within 24 hrs so I ordered the server from another provider.
Requested refund from hosting.international and after this the technical stuff responded to original request and ignored my cancellation ticket.
Hello Loretta, We are sorry to hear that you had bad experience with us.
However we have identified your account and would like to provide some comments here: Your first ticket was submitted to our support on 16/09/2021 01:48 UTC, our support has completed your request same day, 16/09/2021 at 18:51 UTC. After that you have opened another ticket with refund request on 17/09/2021 19:27 UTC. Please notice that according to our Terms of Services refunds are processed within 14 days time period depending on the payment type you have used. Thank you for understanding. Best regards Hosting.international team
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