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Currently VPSFast is totally scam. I have paid 2 server for purchasing. But they never reply to my ticket for over 1 months. in a word. I recommend not to purchase this service. you will lose your money and time.
This company absolutely sucks! It is normal for them, when server not available for 2 weeks. And only one answer from support "We were having issue with our Dc end, we were working on that it will be resolved as soon as possible." What kind of problem can continue so long time???? Absolutely not recommended!!!
The same thing - server located in Israel is down for 7 days, and the only thing I got from support are: "We are checking your on the issue further and shall get back to you soon. Thanks for your patience in advance." and: "Please do not duplicate tickets". That it is. My requests for server replacement or moneyback ARE IGNORED.
DO NOT WASTE YOUR TIME AND MONEY FOR THEESE IDIOTS.
the server is not fast at all. the network speed of the VPS at south korea of this host is 10mbps but they said in the description that there will be 1000mbps for connection to the south korea but it is not even close to 30 mbps.
I used their Linux VPS-512 at NL1 location. Everything was OK for several months and I was satisfied... but at some moment my VPS (and it seems, not only my) went down and is not available any more for SEVERAL DAYS already. Support team only says that they "... are working with our NOC team ..." (no any details about the problem) - Ticket #2522393. Sad. It was perfect for my needs. :-( Maybe I was just not lucky enough ... Now I'm looking for another provider.
After almost 5 days they fixed that "broken" location with all VPS's on it. But 5 days is really a LOT for VPS hosting business... Even for cheap servers such situation is unacceptable! The worst thing they didn't tell anything about the problem (no details what happened there and why it took them so long to fix). It all upset me much, I'll try to find another provider for my needs.
Completely useless We opened a vps offshore for a mail server We spend 30 days on a windows box trying to figure out the problem We couldnt even telnet to mail-server.com or any other external host on port 25 We spoke with a tech back in forth He would tell us 5x+ time we had to allow the port through the firewall... the firewall was disabled
Then he told us we needed to have a service binding on port 25.. which it was That wasnt even the point we couldnt even telnet out of the box to anu external host
We setup a ubuntu box to test again with telnet. Same thing. We told them to check their firewall/router/isp
They kept telling us to 'install a mail-server' Uh? Mail server was already installed running and logging...
Looking around for a Asian vps I tried their Hong Kong Vps. It was the fastest in the price range. I had one gripe though, as I was just testing different bps boxes, vpsfast took extra long to refund me. Only after three days and numerous requests they only refunded me. To me this felt a bit reluctant.
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