I have been dealing with Sibername for almost 10 years. I use their online service helpdesk if I have problems and I have always experience fast turnaround solutions. The perform some fixes free of charge that I would have ... Più to pay extra for with other hosting companies. Meno

The platform is great. However, there is an issue with my cdn and my website and after 48 hours it still has not been resolved. I am aware that I have a standard support package but this should be part of the package as it is... Più from their end. One other issue which I was not aware when I decided to go with them is that they are using a late version of PHP. Not great for speed. You have to be on the next suppôt level, to be upgraded at a cost of £100 support for at least 6 months. Not happy right now. Meno

No Support. Original registrant left the company and they are refusing to change the registrant to a new user account even though we gave them every bit of info they asked for indicating that we are the owners of the business... Più .
Call support and you get a call center in India reading a script.
Finally escalate to someone in Ottawa "Brent" and they are useless as well. Even gave the explanation "Sorry, but we can not let you take over the control and move the domain out of our registrar account as I am sure you will do at the first opportunity"
Well duh... with this type of support and business why would anyone want to use your services?
Next Stop ICANN to see what they can do about this rogue registrar Meno

I could not describe a more useless understanding that this company members have of Western customers and practises.
If you want our bucks give us the service we require.
Tired of this nomadic tax havean located and low cos... Più t labors greedy business model.
Technically they are just a reseller. Meno