Scrivi Recensione

Site5 vs Memset

Comparison
Opzioni a confronto Visita Site5 Visita Memset
Prezzo
13 piani di hosting 6 piani di hosting
Prezzo iniziale € 4,22 / mese € 149,63 / mese
Domino gratuito No
Coupon No No
Voti Utente
1.6
2.2
Affidabilità 1.6
1.0
Prezzo 1.8
3.0
Intuitività 1.6
4.0
Supporto 1.4
1.0
Funzioni 1.7
2.0
Recensioni utente
153 recensioni 1 recensione
Ultima recensione positiva
Works great for me
Rodrigo Campos,
9.2
I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...
No reviews yet
Ultima recensione negativa
Site5 had become a Joke
Daniel B.,
2.8
We have been with Site5 for 7years. And we started to move project by project to an other hoster.
The following start happening with our projects:
- Login stopped working
- You could not even reset the password (email not re... Più ceived)
I had the most frustrating time with the support.
Meno
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Più ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Meno
Hosting Condivisi
3 piani da € 4,22 a € 10,19
No
Sotto i 4 dollari No No
Sotto gli 8 dollari

hostBasic

€ 4,95 / Mese
  • Spazio: Illimitato
  • Larghezza di banda: Illimitato
  • Pannello: cpanel
Vedi hostBasic piani
No
Più di 10 dollari

hostPro

€ 8,95 / Mese
  • Spazio: Illimitato
  • Larghezza di banda: Illimitato
  • Pannello: cpanel
Vedi hostPro piani
No
VPS
7 piani da € 46,90 a € 277,16
No
Sotto i 4 dollari No No
Sotto gli 8 dollari No No
Più di 10 dollari

VPS2

€ 55,00 / Mese
  • Spazio: 50 GB
  • Larghezza di banda: Illimitato
Vedi VPS2 piani
No
Server Dedicato
No
6 piani da € 149,63 a € 950,18
Sotto i 4 dollari No No
Sotto gli 8 dollari No No
Più di 10 dollari No

1U 1xQuad-Core

€ 175,46 / Mese
  • Spazio: 1 TB
  • Larghezza di banda: Illimitato
Vedi 1U 1xQuad-Core piani
Hosting Cloud
3 piani da € 17,06 a € 30,70
No
Sotto i 4 dollari No No
Sotto gli 8 dollari No No
Più di 10 dollari

Plus

€ 20,00 / Mese
  • Spazio: 10 GB
  • Larghezza di banda: 102.4 GB
Vedi Plus piani
No
Posizioni Server
4 di 6 2 di 6
America Del Nord
Europa
Asia No
Oceania No No
Sud America No
Africa & Medio Oriente No No
Servizio di supporto
5 di 6 3 di 6
Chat Live
Supporto Telefonico
Supporto Email
Hosting Linux No No
Supporto Forum No
Conoscenze di base No
Supporto CSM
5 di 9 2 di 9
WordPress No
Wordpress gestito No No
Joomla No
Drupal No
Magento
Fantastico
Softaculous No No
PrestaShop No No
Zen Cart No No
Supporto SO
1 di 2 2 di 2
Windows No
Linux
Assistenza in Lingua
2 di 7 0 di 7
PHP No
Java No No
Python No
Node.js No No
Django No No
Perl No No
Ruby on Rails No No
Assistenza Database
1 di 3 0 di 3
MongoDB No No
MySQL No
PostgreSQL No No
Supporto tipologie di pagamenti
2 di 6 0 di 6
PayPal No
Carta di credito No
Skrill No No
Wire Transfer No No
Webmoney No No
Bitcoin No No
Second

Secondo

Winner

Vincitore