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A Small Orange vs Memset

Comparison
Opzioni a confronto Visita A Small Orange Visita Memset
Prezzo
20 piani di hosting 6 piani di hosting
Prezzo iniziale € 2,49 / mese € 149,71 / mese
Domino gratuito No
Coupon No No
Voti Utente
1.9
2.2
Affidabilità 1.7
1.0
Prezzo 2.3
3.0
Intuitività 1.8
4.0
Supporto 1.3
1.0
Funzioni 2.1
2.0
Recensioni utente
28 recensioni 1 recensione
Ultima recensione positiva
Very good experience. No downtime in last 3 months.
Ridwan Choudhury,
9.6
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experienced any issue with their service. I've monitored my website uptime with J... Più etpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
Meno
No reviews yet
Ultima recensione negativa
Truly a sub 1/5 company
Tom Herbert,
2.0
I would give them less than 1/5 if it was possible.
Avoid this host at all costs. Mind numbingly dumb people working customer service and the tech guy destroyed my company website. Right now they can't figure out how to send ... Più me a backup to transfer to another hosting company or they think they're playing me to get more of my money. Forget ASO. Meno
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Più ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Meno
Hosting Condivisi
4 piani da € 2,49 a € 17,06
No
Sotto i 4 dollari

Tiny

€ 2,92 / Mese
  • Spazio: 512 MB
  • Larghezza di banda: 5.12 GB
  • Pannello: cpanel
Vedi Tiny piani
No
Sotto gli 8 dollari

Small

€ 5,00 / Mese
  • Spazio: 5 GB
  • Larghezza di banda: 51.2 GB
  • Pannello: cpanel
Vedi Small piani
No
Più di 10 dollari

Medium

€ 10,00 / Mese
  • Spazio: 15 GB
  • Larghezza di banda: 153.6 GB
  • Pannello: cpanel
Vedi Medium piani
No
VPS
8 piani da € 17,06 a € 127,99
No
Sotto i 4 dollari No No
Sotto gli 8 dollari No No
Più di 10 dollari

1

€ 20,00 / Mese
  • Spazio: 30 GB
  • Larghezza di banda: Illimitato
Vedi 1 piani
No
Server Dedicato
8 piani da € 84,47 a € 234,64 6 piani da € 149,71 a € 950,65
Sotto i 4 dollari No No
Sotto gli 8 dollari No No
Più di 10 dollari

Xeon E3-1220 V2

€ 99,00 / Mese
  • Spazio: 128 GB
  • Larghezza di banda: Illimitato
Vedi Xeon E3-1220 V2 piani

1U 1xQuad-Core

€ 175,46 / Mese
  • Spazio: 1 TB
  • Larghezza di banda: Illimitato
Vedi 1U 1xQuad-Core piani
Data Centers
1 di 6 2 di 6
America Del Nord
Europa No
Asia No No
Oceania No No
Sud America No No
Africa & Medio Oriente No No
Servizio di supporto
5 di 6 3 di 6
Chat Live
Supporto Telefonico No
Supporto Email
Hosting Linux No
Supporto Forum No
Conoscenze di base No
Supporto CSM
3 di 9 2 di 9
WordPress No
Wordpress gestito No No
Joomla No
Drupal No
Magento No
Fantastico No
Softaculous No No
PrestaShop No No
Zen Cart No No
Supporto SO
2 di 2 2 di 2
Windows
Linux
Assistenza in Lingua
3 di 7 0 di 7
PHP No
Java No No
Python No
Node.js No
Django No No
Perl No No
Ruby on Rails No No
Assistenza Database
1 di 3 0 di 3
MongoDB No No
MySQL No
PostgreSQL No No
Supporto tipologie di pagamenti
2 di 6 0 di 6
PayPal No
Carta di credito No
Skrill No No
Wire Transfer No No
Webmoney No No
Bitcoin No No
Second

Secondo

Winner

Vincitore