I have 4 years of using it and works perfect, support works, uptime works, they give me whm, etc...

Hallo,
This is Maria Ibsen, ‘the director of Øygarden Rørleggerservice As Company. Here this is my privilege to link with Onlive Server Company. I am very happy with the best services and plans of the web hosting. And yes I a... Più m suggesting everyone to get the best as well as cheap hosting plan through Onlive Server. Meno

We have been with Site5 for 7years. And we started to move project by project to an other hoster.
The following start happening with our projects:
- Login stopped working
- You could not even reset the password (email not re... Più ceived)
I had the most frustrating time with the support. Meno

At first we subscribed to Onliveserver located in Japan to test out our system on Nov 2019, everything's good until there's a DDOS attack hit us, causing us unable to reach our dedicated server. Submitted a ticket to them to ... Più ask for assistance but they cannot do anything to help, they can just trace the source of the IP and block it or allow a certain IP to be whitelisted first to remedy the situation. Lame technical support.
On top of it, their billing really sucks, which they actually double-charged us for the server subscription for consecutive 3 months (which is till Feb 2020). We submitted ticket to ask for refund, yet they only refunded 2 months and not the 3rd month, reopened the ticket and opened live chat but there's no reply from their customer service support. Their CS support also super duper slow and no standard.
Overall, DO NOT USE onliveserver! As they really have a bad customer service and technical support! You will lose much more money if you use their service! Meno