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It is rare today that a company provides good customer service. It is almost impossible to find great customer service Newtek is my only vendor that provides EXCELLENT customer service.
Today I called into Billing with a question. Daniel took the call and very quickly solved the problem.
Then, I off-handedly asked him a non-Billing question. He graciously took the question and answered it. He was AWESOME.
If Newtek could clone Daniel and offered to sell the clones to other companies the stock price would triple.
Thank you Newtek management for hiring and retaining folks like Daniel. I have never been disappointed with Newtek Customer Service in 23 years.
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