I have been extremely impressed with the support team at Hostripples, especially Isela, who provided exceptional assistance throughout a recent upgrad
...e of my genealogy website (webtrees).
My website had been migrated from another server and was running an older version of webtrees. Isela went above and beyond by manually scanning and registering the installation into Softaculous, creating backups before any changes were made, helping diagnose PHP version issues, and ensuring that the correct PHP environment was configured for the upgrade.
Throughout the process, Isela responded promptly to every support ticket, provided clear explanations, and patiently helped resolve several technical challenges. Thanks to her expertise and dedication, my website was successfully upgraded from webtrees 2.0.19 to version 2.2.6 and is now running smoothly on PHP 8.3.
I truly appreciate the professionalism, technical knowledge, and outstanding customer service that Isela and the Hostripples team demonstrated. Their support gave me confidence throughout the entire process and exceeded my expectations.
I highly recommend Hostripples to anyone looking for reliable web hosting backed by excellent technical support.
Thank you, Isela, and the Hostripples team, for your outstanding service!
