Reform Hosting vs Site5 2021

Hosting Policy (https://reformhosting.in/unlimited-hosting-policy.html)
• meenterpriseengineers.com (Primary Domain)
Please delete the unwanted files or the reported Cpanel account will be suspended within 48 hours. We already disabled the backup services for your account because it's not affordable for us to keep 3 copies of 80GB+ data for free.
Specifically, the account has been marked as abuse due to our following UHP points,
• Reform Hosting employs complex mechanisms to protect its hosting Subscribers and systems from any kind of abuse. Reform Hosting's "Unlimited" hosting offering is not for single or few hosting subscribers to unfairly or adversely impact the experience of other hosting Subscribers. Reformhosting's service is offering shared hosting service, which means that multiple hosting Subscriber's websites are hosted from the same server and share server resources. Reform Hosting's service is designed to meet the typical needs of small and medium-sized businesses across the globe. It is NOT intended to support the sustained demand of large enterprises, or non-typical applications better suited to a VPS or a dedicated server. Reform Hosting will make every commercially reasonable effort to provide additional resources to Subscribers who are using their website(s) consistent with these Terms, including moving Subscribers to newer and bigger shared servers as necessary. However, to ensure a consistent and quality experience for all Subscribers, Reform Hosting does place automated safeguards to protect against any website growing too quickly and adversely impacting the system until Reform Hosting can evaluate said sites resource needs.
Due to high use of disk storage it making the backup process slow and the degradation of web server performance which affecting other customer's website performance.
We request you to take any proper action and reduce the load (Storage, RAM, CPU) within the next 48 hours. Failure of the action results suspension of the service.
We make sure to serve the best and provide you with the finest service.
Thank you.

we have suffered the decline of its support and its service in general.
For more than a year, our CMS has been indicating that the version of PHP 7.2.26 on our servers was out of date and that it would soon be obsolete and no longer supported.
Since then we have repeatedly contacted Site5 technical support requesting they to inform the date when they would update the PHP version. His answer was always not being able to guarantee when they would.
About 4 months ago we were informed that the servers would not receive the PHP update and that we would inevitably have to switch to a higher plan with a higher price. Which we opposed and started migrating our websites, which would take us several months.
Oh surprise, last month we received, without notice, an invoice with a 20% increase, when we claimed they informed us that we had to pay the adjustment.
We took opportunity and asked again if with the increase they would update the version of PHP to what again they brazenly answered us that we should change to a higher plan.
If this is not a shameless / scoundrel company, what can you call it?